چند سمپل تسک دوم رایتینگ تافل

این وبلاگ با هدف گردآوری و معرفی نمونه‌های معتبر (sample) از پاسخ‌های بخش نوشتاری آزمون TOEFL iBT ایجاد شده است. منابع اصلی ارائه‌شده در این وبلاگ از وب‌سایت معتبر TOEFL Resources انتخاب شده‌اند؛ پایگاهی شناخته‌شده که در یوتیوب نیز به‌واسطه‌ی محتوای آموزشی دقیق و کاربردی خود در زمینه‌ی مهارت‌های آزمون تافل، جایگاه مهمی میان داوطلبان دارد.

در این مجموعه، نمونه‌پاسخ‌های مربوط به بخش مهم رایتینگ یعنی: Write an Email (تسک دوم) ارائه شده‌اند. هدف از گردآوری این مطالب، فراهم‌کردن مجموعه‌ای منسجم و قابل اعتماد از نمونه‌پاسخ‌هاست تا داوطلبان بتوانند با ساختار، سطح زبانی و ویژگی‌های یک پاسخ استاندارد آشنا شوند.

چرا مطالعه‌ی Sample در رایتینگ مفید است؟

در اینجا منظور از Sample، نمونه‌ پاسخ‌های نوشته‌شده توسط داوطلبان آزمون‌های بین‌المللی همچون TOEFL و IELTS است. این پاسخ‌ها توسط زبان‌آموزانی با سطح‌های مختلف نوشته شده‌اند و معمولاً بر اساس معیارهای رسمی، نمره‌ی تقریبی برای آن‌ها در نظر گرفته شده است. هرچند ممکن است نمره‌ی دقیق بسته به نظر ممتحن متفاوت باشد، اما اغلب این نمونه‌ها از کیفیت مطلوبی برخوردارند و معیارهای اصلی نمره‌دهی را رعایت می‌کنند.

مطالعه‌ی نمونه‌پاسخ‌ها به داوطلبان کمک می‌کند تا درک روشن‌تری از ساختار استاندارد، نحوه‌ی سازمان‌دهی ایده‌ها و استفاده‌ی مؤثر از واژگان و ساختارهای دستوری به دست آورند. این موضوع به‌ویژه برای آزمونی مانند تافل که فرمت نوشتاری مشخصی دارد، اهمیت بیشتری پیدا می‌کند.

برای مثال، با بررسی Sampleها می‌توان دید که چگونه در بخش نتیجه‌گیری (Conclusion) از عبارات انتقالی مناسب یا ساختارهای خاص استفاده می‌شود تا متن انسجام و تأثیرگذاری بیشتری پیدا کند.

افزون بر این، آشنایی و تمرین با نمونه‌ها نقش مهمی در کاهش استرس روز آزمون دارد. بسیاری از داوطلبان با وجود مهارت زبانی مناسب، به دلیل فشار روانی نمی‌توانند ساختارها و واژگان مناسب را به‌خاطر آورند. تمرین مداوم با Sampleها و طراحی یک Template شخصی باعث می‌شود داوطلب تا حد زیادی نوشتار خود را «اتوماتیک» کند و در نتیجه در زمان محدود آزمون عملکرد بهتری داشته باشد.

نکته‌ی مهم این است که Sampleها نباید به‌صورت حفظی استفاده شوند. هدف از مطالعه‌ی آن‌ها، درک الگوها و الهام‌گیری از نحوه‌ی پاسخ‌گویی است، نه کپی‌برداری. اگر داوطلب پاسخی از پیش حفظ‌شده ارائه دهد که با موضوع واقعی تطابق ندارد، ممتحن به‌راحتی متوجه شده و نمره‌ی بسیار پایینی اختصاص می‌دهد.

در ادامه نمونه های تسک دوم رایتینگ تافل را به همراه سوال میتوانید بررسی کنید:

Question 1

You recently ordered a pair of wireless headphones from an online electronics store called TechWorld. The package arrived yesterday, but when you opened it, you found a different, cheaper model than the one you selected on the website. You have not used the headphones yet and still have all the original packaging.

Write an email to TechWorld’s customer service department. In your email, do the following:   

• Clearly explain the problem, including what you ordered, what you received, and when the package arrived.
• Ask how they will resolve the issue, and whether there will be any additional cost to you. 
• Request a specific timeline for when you can expect a reply and a solution.

Sample Answer

To Whom it May Concern,

I’m writing because of a problem I recently experienced after ordering a pair of wireless headphones from your website. The problem is that while I ordered and paid for a pair of your top of the line WX-2000 headphones, the package I received yesterday contained a pair of cheaper Z2-500 headphones. Could you let me know how you will take care of this problem? Moreover, please let me know if I will be required to pay any fees or costs to get the proper headphones. If it matters, please note that I have not used the headphones, and I have kept the original invoice and packaging. It would be really great if you could let me know how long it will take you to reply to this message, and how long it will likely take for you to resolve this problem for me. 

Thanks for your time,

Chuck Alderman

Question 2

You are a student in Professor Kim’s sociology class. Last week, you submitted your midterm essay via the class website. Yesterday, you checked your grade and were surprised to see it was much lower than you expected. When you opened the file that was graded, you realized it was an older draft of your essay, not the final version. You still have the correct final version saved on your computer. Write an email to Professor Kim. In your email, do the following:

• Clearly explain the problem and how you noticed that the wrong version was graded. 
• Ask if you can send the final version and have your grade changed.
• Ask when you can expect a reply.

Sample Answer

Hello Professor Kim,

I’m writing because of a problem I experienced when submitting the midterm essay last week. I was surprised by my low score on the essay, and after I checked your comments I noticed that I accidentally uploaded an old draft and did not submit my final version. Would it be possible for me to send the final version this week and get a new grade for the assignment? I know this is an unusual request, but it is very important that I do well in this class, and a poor score on the midterm essay will have a major impact on my final result. Please let me know when you will let me know if this is acceptable to you.

Thank you very much,

Lisa Paulus

Question 3

You are working on a group project in your political science class. Unfortunately, you will not be able to attend the next group meeting because you have an appointment with your dentist at the same time. You are unable to reschedule the appointment because the dentist doesn’t have any time available this month.  Write an email to John Shepherd, who is also in your group. In your email, do the following:   

• Clearly explain the problem, including the fact that you cannot change date of the appointment
• Ask John to explain the situation to the other members of the group when the meeting takes place
• Request that John, or another group member, send you a summary of what is discussed at the meeting

Sample Answer

Hello John,

I’m writing to let you know that I will not be able to attend the next meeting of our group.  Unfortunately, I was forced to make a last-minute appointment with my dentist to deal with some tooth pain I’ve been experiencing over the past couple of months. The only time the dentist is available to see me is the same time as our group meeting.  Would it be possible for you to explain this to everyone else in the group?  If they are concerned about my absence, just let them know they can call me at any time.  Additionally, it would be great if you could arrange for someone to send me a quick summary of the discussion that occurs during the meeting.  It would be best to do that via e-mail, I think.

Thanks for taking the time to help me with this, John.  As always, I appreciate your help.

Best wishes,

Tim

Question 4

Two weeks ago, you booked a room at the Gateway Hotel in Florida for a vacation you will take in the spring. Since then, your best friend Sarah has decided to join you on the trip.   She has already purchased an airplane ticket, but has not yet reserved her own hotel room.  She would like to stay at the same hotel as you. Write an email to Gary Bembridge, the guest services manager at the hotel. In your email, do the following:

• Explain that your friend will join your vacation, and that she would like to stay in the hotel as well
• Request that the room be on the same floor as yours, if possible.
• Thank Gary for taking care of this as soon as possible since you will be arriving in Florida in just a few days.

Sample Answer

Hello Mr. Bembridge

I’m writing to let you know that my friend Sarah will be joining me on my upcoming trip to Florida.  She would like to stay with me at the Gateway Hotel, but hasn’t yet booked a room.  Would it be possible for you to take care of her reservation?  If possible, we would like to stay on the same floor.  As you know, I will be arriving in Florida in just a few days, so I hope you can handle Sarah’s reservation as soon as possible.  If you are unable to find a room for Sarah, she’ll have to look around for a nearby hotel, but I hope we can avoid that.

Thanks for taking the time to help me with this, Gary.  Sarah and I are both looking forward to our stay.

Best wishes,

Emma Cruise

Question 5

You ordered a jacket from an online store, but when it arrived, you found that they sent the wrong size. You need the jacket for a family event next week, so you want to contact customer service as soon as possible. Write an email to the customer service department. In your email, do the following: 

• Explain the problem with your order
• Ask whether the correct size can be sent quickly
• Request information about how to return the wrong item

Sample Answer

My name is Gary Coleman, and I’m writing because of a problem with a recent order from your online store.  Last week I purchased a medium-sized jacket, but this morning I received a small jacket from you.  Would it be possible to receive the proper jacket right away?  I purchased the jacket to wear to my brother’s wedding next week, so I can’t wait very long for a replacement.  Moreover, I would appreciate it if you could let me know how to return the one you sent me. I can send it by mail, or hand it over to your delivery driver when he drops off the replacement jacket. Just let me know what you prefer.

Thanks for taking the time to solve this problem for me. I’ve always had wonderful experiences shopping with your business, and this problem certainly won’t cause me to start shopping with one of your competitors.

Best wishes, 

Gary

Question 6

You are planning a short holiday next month and found an advertisement for a hotel that looks suitable. However, the advertisement does not clearly say whether breakfast is included or if there is parking available. You want to get this information before booking. Write an email to the hotel owner. In your email, do the following:

• Explain why you are interested in the apartment 
• Ask whether breakfast and parking are included   
• Request information about the easiest way to make a booking

Sample Answer

Dear Hotel Manager.

I’m writing because I saw an advertisement for your hotel on Facebook last week.  I’m planning a holiday in Tampa next week, and I think your hotel has a perfect location near the coast.  I’m also impressed by the fitness center shown in the ad, as I like to stay active when I’m taking a trip. I have a couple of questions, however. Could you please let me know if breakfast is included?  If so, could you also let me know when it is served?  Also, I’d like to know whether parking is provided at the hotel, or if I should park my rental car somewhere else. Finally, it would be great if you could let me know the easiest way to make a booking. I just want to avoid any booking fees that will add to my overall cost.

Thanks for your assistance with this.

Best wishes,

Carmen Wheeler

Question 7

You are a university student and usually work on assignments in the campus library in the evenings. The library is a useful place to study because it is quiet, and contains useful books and journals. Recently, the library has been closing earlier than usual, which has made it difficult for you to complete your assignments.  Write an email to Ms. Severin, the library manager. In your email, do the following:

• Explain why the library is important for your studies
• Ask why the opening hours have changed
• Request information about whether the library will stay open later again

Sample Answer

Dear Ms. Severin,

I am writing to ask about the library’s new operating hours.  I’m a third-year student at the university, and I often work on my assignments in the library because it is always very quiet and provides easy access to useful books and journal articles.  Unfortunately, due to the new hours I have been forced to work on my projects in my dorm room, which is often quite noisy.  Just last week I was working on a major assignment for my political science class while the residents of the room across the hall hosted a huge party. Could you possibly tell me why the hours have changed?  Moreover, could you let me know if this is a permanent change?  If the library will return to its former hours in the future, please let me know.

Thanks for taking the time to answer my questions.

Best wishes,

Clark Kesselring

Question 8

You are a student at a university, and you would like to take part in a volunteer group that helps new international students adjust to campus life. You saw a notice about the group on a campus board, but it did not include enough details about the activities or how students can become members. Write an email to Richard Moss, the coordinator of the group. In your email, do the following:

• Explain why you are interested in joining the volunteer group 
• Ask about the activities the group organizes
• Request information about how to become a member

Sample Answer

Hello Mr. Moss,

Yesterday afternoon I saw a notice about your group posted on the bulletin board in the student union group and I’d like to volunteer my time to help the group.  This is an area that I’m really passionate about, as I am an international student myself.  I came to study in Canada back in 2022, and I know how hard campus life can be at first. Can you tell me what kind of activities the group organizes?  I have experience arranging social events like camping and hiking in the region, so I bet I could help a lot if you run programs like those. Would it be possible for you to send me some information about how to join the group?  Should I contact you in person, or can I join online?

Thank you very much for your time,

Simon Biber

Question 9

You’re enrolled in Professor Lastman’s European History course, which meets on Tuesdays and Thursdays. You were absent last Thursday because of a scheduled medical appointment, and as a result you missed a short in-class quiz that counts toward your participation grade.  Write an email to your professor. In your email, do the following:

• Explain why you were absent and that you understand you missed the quiz.
• Ask whether you can make up the quiz or complete an alternate assignment. 
• Ask if there’s anything else you should review to stay caught up.

Sample Answer

Hello Professor Lastman,

I’m writing because unfortunately I missed last Thursday’s history class due to a critical appointment at the university health clinic that I was unable to reschedule. I know that there was a quiz during the class which will impact my final participation grade. Would it be possible to complete a makeup quiz or some other assignment so that my grade isn’t affected by my absence? As you are aware, I plan to apply for graduate school next year, and I’ll need a high GPA to stay competitive. I have asked a classmate to share her notes from Thursday’s session so that I don’t fall behind due to my absence, but if there is anything else I should review to stay caught up, please let me know.

Thanks for your time and attention,

Clayton Yesavage

Question 10

You attended a guest lecture on campus by Dr. Amina Rashid on Monday about how to stay productive and manage stress as a college student. You wanted to ask a follow-up question after the talk, but there were too many students waiting to speak with her. Write an email to Dr. Rashid. In your email, do the following:

• Explain that you attended her lecture and briefly mention what you found especially helpful. 
• Ask if she could share more information about the techniques she talked about.   
• Ask if she has any suggestions for resources you could use to improve your study habits this semester.

Sample Answer

Hello Dr. Rashad,

I attended your lecture on Monday about managing stress, and enjoyed it quite a lot. Several of my classmates also enjoyed it, so I must thank you for taking the time to visit our campus and give such an inspiring presentation. All of us found your comments about dealing with exam-related anxiety particularly useful. If possible, could you share additional information about the strategies you mentioned during the talk?  Perhaps you could pass along copies of the articles you referred to, or examples of how students have put certain strategies into practice.  Moreover, I would really appreciate it if you could recommend some resources I could utilize to improve my study habits. Are there any books you would recommend?  Or perhaps there are some websites I could check out for additional ideas.

Thank you very much for your time,

Michael Schertzer 

Question 11

You rent an apartment from Greenview Properties. Since yesterday evening, there has been a steady leak from the ceiling in your living room near the window. You have already put a bucket under the leak, but the water is starting to damage the wall and you are worried it could affect the electrical outlet nearby. Write an email to the property manager, Ms. Park. In your email, do the following:  

• Explain the problem clearly, including when it started and where the leak is. 
• Ask for a maintenance visit as soon as possible and ask to be told a specific time when they will arrive.
• Ask what you should do to prevent further damage until maintenance arrives.

Sample Answer

Good afternoon Ms. Park,

My name is Michael Crosby, and I rent apartment 420 in Greenview Properties. I’m writing to let you know that water has been leaking from the ceiling of my apartment since yesterday evening. To be more specific, water is leaking from a small crack near the window in my living room. I am already able to spot a little bit of damage to the wall and am worried that it could get worse in the near future. Would it be possible for someone from the maintenance office to visit later today to take care of this issue?  If so, could you let me know what time they will arrive?  In the meantime, I would appreciate it if you could tell me what I should do to prevent the damage to the wall from getting worse.  I’m actually a little bit worried that it might eventually ruin the apartment’s hardwood floors.

Thank you very much for your time and attention,

Michael Crosby

Question 12

You rent an apartment from Lakeside Residences. For the past three weeks, your upstairs neighbors have been hosting loud gatherings late at night, often continuing past midnight. The noise from music, loud conversations, and footsteps makes it very difficult for you to sleep, especially on weekdays when you have to wake up early for work.  Write an email to the property manager, Ms. Delgado. In your email, do the following:

• Clearly explain the situation, including how long it has been happening, what kind of noise it is, and how it affects your daily life.   
• Describe what you have already done to try to solve the problem on your own.   
• Ask what actions the property management can take to address the issue, and what you should do if the problem continues.

Sample Answer

Dear Ms. Delgado,

My name is Scott Tenormin, and I rent apartment 506 in Lakeside Residences. I’m writing because my upstairs neighbors have been extremely noisy over the past three weeks. Almost every night they host loud parties that prevent me from sleeping. This has a profound effect on my quality of life because my shifts at work begin in the early morning. I have already tried talking to them about the problem, but they have ignored my requests to keep quiet at night. Would it be possible for you to handle this issue by contacting my neighbors? I am sure that if you send an official warning they will change their habits.  Meanwhile, it would be great if you could let me know what procedures I should follow the next time this occurs.

Thanks you very much,

Scott Tenorman

در پایان باید اشاره کرد که برای دسترسی به Sampleهای بیشتر، می‌توانید آزمون‌های سایت تستینو را در حالت Practice Mode باز کنید و در بخش Speaking یا Writing با کلیک روی آیکون Sample در بالای صفحه، محتوای بیشتری را مشاهده کنید.